Client Spotlight: Fidelity Payment

At Merco, we love celebrating the fantastic businesses calling Manchester and the wider North West their home – especially when they also happen to be our amazing clients. This month, we’re shining a spotlight on international payment and sales solutions experts, Fidelity Payment.

This month’s spotlight feature comes hot on the heels of catching up with two of Fidelity Payment’s brightest stars, Lucy Glickman and Jake Lewis. As Fidelity Payment’s Marketing Director and Pricing Manager respectively, Lucy and Jake have a bird’s eye view of how the service positively benefits their clients.

Fidelity Payment does this by providing card payment services to internet retailers in a wide variety of industries, easing point of sale transactions. What makes Fidelity stand out from their competitors is the tailor-made payment solutions on offer, with sales and service support performed by the same representative each time, ensuring continuity and quality. In short, each merchant has their needs met in a way which allows their business to flourish.

Based in London with offices in the USA and Canada, Fidelity Payment are a recent addition to Manchester’s business community – and we’re more than pleased to welcome them! Here’s what Lucy and Jake had to say about working with Merco:


Firstly, Why Did You Choose to Use Merco?

Lucy: We value Merco’s reliable and trustworthy reputation and their great value service.

Jake: We signed up due to Merco’s good reputation and the competitive fees offered. We are very happy with the service Merco provide


What Did You Do Before You Used Merco?

Lucy: We started using Merco once we opened our Manchester office to service our clients in the North West region.

Jake: Merco were the first cleaning company we used when we opened the office


Tell Us a Bit About How Merco Benefits Your Business 

Lucy: The cleaners are trustworthy, professionals and very thorough meaning our staff can get straight to work in a consistently clean office. 

Jake: It gives us one less thing to think about and it makes our office a more pleasant place to work


What’s Your Favourite Thing About Working with Merco?

Lucy: Your quality cleaning service!

Jake: Very efficient and reliable  


Thank you to Lucy, Jake and the team at Fidelity Paymentfor taking time out to talk to us, and for being one of the many brilliant businesses putting the region on the map with their talents!

We’ll have a new client introduction for you next month, but in the meantime, why not browse our blog, find out a bit more about us, or get in touchto find out how we can help you.