That only happens by placing honesty and trust at the heart of our work, and working to build long term, successful relationships with clients and their staff.
In order to live our vision, we will be totally honest in everything we say or do and work transparently with our clients and staff.
We will constantly train and develop our staff to deliver the highest quality service without exception.
We will give honest appraisals of our clients’ needs in order to make sure they only pay for something which will improve or add value to their current arrangement. They should never pay for something they don’t absolutely need or want.
We will seek to work with clients who want to have full confidence in their provider knowing that the service they receive is truly the best value for their money..
Reliability, trust and efficiency are the cornerstones of our business.
As a property manager with a local estate agent, Simon was finding it nigh on impossible to commission a reliable cleaning company which would meet his basic values, hygiene standards and expectations on reliability.
Merco is his solution to the same challenge many businesses face today in obtaining first class cleaning and facilities services.
Contact us today and we will show you how.
Our growth and development
Simon’s explicit aim is to guarantee our clients 100% satisfaction. It follows that Merco’s first clients (all of whom are still with us today) have been looked after personally and provided with an honest, reliable service. As our reputation grew, so did the team, embedding Simon’s values along the way and allowing us to expand our range of services.
Our success today
Our methods and techniques have advanced with the latest equipment and technology, coupled with comprehensive staff training and development and our strict recruitment process. We look for dedication, commitment and the right attitude from our staff, to ensure they deliver results aligned with your needs and our values.
