Cleaning large apartment blocks and offices means that Merco staff often become the eyes and ears of a building. Their frequent visits mean that they know the ins and outs of the building so they know when something is out of place. Property Maintenance Manchester. More and more, our clients ask us to report back […]
The little things matter to property managers Read More »
This week has seen further news of plans for new apartment buildings in Manchester city centre. According to Insider North West, just over 280 new apartments are set to be built as part of the Macintosh Mills redevelopment, which has already seen the conversion of two mill buildings and Vulcan House into brand new accommodation.
More apartments planned for Manchester City Centre Read More »
When setting up Merco, we were clear on the need to provide customer service that exceeded average expectations. As time has gone on, our commitment to providing a personal, prompt service has proved to be one of our most vital attributes as a company. Property managers contact us daily with requests and questions about the
Respond quickly to requests, or lose trust fast Read More »
Spring is the perfect time to get out of your cleaning rut and address the overlooked areas that could transform your environment. Watch your walls In a busy apartment block, communal area walls get easily scuffed by passing bags and grubby finger prints. Marks like this build up quickly, resulting in surroundings that appear dirty
The spring cleaning tips that will transform your environment Read More »
When it comes to staff training, we pride ourselves on the ability to provide professional staff with a thorough knowledge of customer service and best practice. To ensure the very best for our clients, we have just rolled out an intensive 12 month training programme for all staff, hosted by Manchester College. Staff members will
Merco rolls out new staff training programme Read More »
Mike Ingall’s recent declaration that Manchester is returning to a ‘golden era’, with people set to move back to the city ‘in their droves,’ signalled further positivity for Manchester property and business. The Allied London chief executive told the audience at property festival, MIPIM, that people wanted to return to ‘a landscape of success’ naming
A positive month for Manchester Read More »
Last month, a story hit the headlines about an Italian cleaner who had accidentally thrown away contemporary art worth thousands. Defending their employee, who believed the artwork to be rubbish, the cleaning company was left to pick up a 10,000 euro bill to cover the mistake. Whilst, admittedly, a very unfortunate incident, the story is
Avoiding those deal-breaking mishaps Read More »
This week has seen an exciting development for Manchester entrepreneurs, as Innospace plans a £1 million move to Manchester Metropolitan’s business incubation unit. It is reported that the Innospace hub, created to support start-ups and boost the Manchester economy, is set to become home to up to 100 new companies in the spring. The idea
Manchester celebrates development for entrepreneurs Read More »
Happy, well-trained staff are at the core of a successful business. When the right techniques are used, levels of efficiency are higher, costs are lowered and the working environment is safer and more pleasant. Here are some of the steps key to developing a fantastic workforce: Interview properly Whilst this may seem obvious, it can
The key to staff training Read More »
The inspiration behind Merco came from seeing what was wrong with the cleaning industry. Too often commercial cleaning companies seem to fail to take into account what is most important – their client’s needs. We decided to give the people of Manchester what we saw it was very clearly lacking; a reliable and bespoke cleaning
Bespoke Cleaning Service: Putting Your Needs First Read More »
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Merco
Grosvenor House
Agecroft Enterprise Park
Shearer Way
Swinton
M27 8UW