We’re reaching the end of February, Valentine’s Day is over and the rose-tinted glasses are coming off for another year. People are starting to see clearly again. However, glasses or no glasses, telltale signs of an imperfect relationship can be hard to spot. That goes for any kind of relationship, including the one with your current cleaning company.
Here are 5 signs that standards are slipping and things are no longer working out with your cleaning company:
- Office productivity has taken a dive
We’ve mentioned a few times in previous blogs that an unclean environment can be detrimental to the productivity and overall mental health of your employees. If you’ve noticed a lull in office efficiency or a change in attitude, there’s a chance that corners are being cut by your office cleaners.
Have a look around your office. Have bins been emptied, desks wiped and monitors dusted? Is the kitchen sink full of unwashed dishes? Small and simple things like this are easy to miss at first, but they all contribute to a larger problem. More importantly, they are part of the service you pay for, you are entitled to them.
When you ignore these problems and let things slide, it’s only yourself and your employees that pay the price.
- Quality Audits & Checks are Non-existent
It shouldn’t be up to you to measure the performance of your cleaning company. Quality audits and inspections are a sign that your company is truly committed to delivering a high-quality service. By regularly checking up on themselves, it means they can find issues and rectify them before you even know they exist.
If you’re the only one doing these checks and ensuring that things are running as they should, then it’s probably time to look for a new provider.
- You’ve been asking questions like ‘Has the cleaner been?’ or ‘Why has the cleaner not arrived yet?’
This is a big warning sign. Having to question whether your cleaner has even been indicates that your office isn’t being cleaned to the correct standard.
Lateness should not be a regular occurrence and you should never have to wonder where your cleaners are. Although tardiness is sometimes unavoidable and things happen, there’s never an excuse not to notify you of it beforehand.
- Poor communication
Leading on from the last point; there’s no room for poor communication when providing any kind of service. If your cleaning company can’t effectively communicate with you across the board, then that disorganisation will surely reflect in their cleaning operations.
- Things are consistently inconsistent
Do you walk into the office every morning expecting to find something that’s been missed off by your current cleaning service? Are you resigned to discovering an issue every other week? Take a look at your agreement and see what you were promised. If the service you’re receiving isn’t what your provider agreed to deliver on a consistent basis, then it’s time to look elsewhere.
So you’ve been enlightened to the signs and you’re looking for a new office cleaning company. If you’re unsure where to start, have a read of our office cleaning in Manchester blog. If you want a free valuation and quote for your office cleaning, request a callback here. We’d love to chat with you!
Related Posts
- COVID-19: Office Hotspots ( 10th September 2020 )
- Coronavirus | Merco has Upped Its Game ( 7th August 2020 )
- A Re-Introduction to the Merco Field Team ( 2nd March 2020 )
- We Won An Award for Our Excellence! ( 7th November 2019 )
- Office Spring Cleaning Tips ( 10th April 2019 )
- Client Spotlight: Waterhill Property Group ( 28th February 2019 )
- Client Spotlight: JMC Surveyors & Property Consultants Limited ( 31st January 2019 )
- New Year, Same Issues? ( 17th January 2019 )
- Client Spotlight: urbanbubble ( 14th December 2018 )
- Happy 10th Birthday to us! ( 3rd September 2018 )
Archives
- September 2020
- August 2020
- March 2020
- November 2019
- April 2019
- February 2019
- January 2019
- December 2018
- October 2018
- September 2018
- July 2018
- June 2018
- May 2018
- April 2018
- March 2018
- February 2018
- January 2018
- December 2017
- October 2017
- August 2017
- July 2017
- June 2017
- May 2017
- April 2017
- March 2017
- February 2017
- January 2017
- December 2016
- November 2016
- September 2016
- August 2016
- July 2016
- June 2016
- April 2016
- March 2016
- February 2016
- January 2016
- December 2015
- October 2014
- July 2014
- June 2014
- May 2014
- April 2014
- March 2014
- February 2014
- January 2014