Our Journey

How We Started

Reliability, trust and efficiency is what Simon Dresdner was looking for in a cleaning company when he was employed as a Property Manager at a local estate agent back in 2008. Instead what he found, was frustratingly disappointing; dishonest and unreliable contractors who were constantly letting him down on standards and basic values.

But this disappointment gave him the drive to create a solution to the problem, and in 2008 he founded Merco Services Ltd.

The vision was clear: To become the most reliable and trustworthy cleaning & facilities services provider in the North West.

Who We Are Today

Our methods and techniques have advanced since Merco was a one-man band; they have improved dramatically over the years through training and development, and our strict recruitment process ensures that we only employ people with the right attitude who then become the dedicated staff who will deliver results in accordance with our values.

Six years later and little has changed in the way we run our business; we may have grown, and our range of services have certainly developed but the values that Simon originally started out with remain firmly at the heart of what we do. What our clients enjoy is the result of our experience and expertise along with a commitment to keeping to our core values. All our contracts are monitored constantly so that we are 100% certain we are living up to what we originally set out to be.

Merco Takes Shape

Simon first worked on his own in order to get to know the industry requirements first-hand so that he could guarantee his clients 100% satisfaction. Simon had a fairly good understanding of what a client would expect from a contractor as not long ago he was in that position. Merco’s first loyal clients (who are still with us today) were looked after personally and always guaranteed an honest, reliable service. Rapidly, Merco’s reputation grew and so did the team.

Today, we are the only cleaning & facilities services company in the North WEst who are confident enough to offer our customers a “try before you buy” service & a 100% Reliability Guarantee.

That certainly says something.